A CRM for Dermatology Practices with Full Schedules
Your schedule fills up, then gaps appear from no-shows and last-minute cancellations. CEAREM confirms and reminds every appointment by text, lets patients reschedule online, brings them back for checkups and asks for a review after each visit.
Where Dermatology Practices Usually Lose Appointments
No-Shows and Late Cancellations
Text reminders with a reschedule link turn a no-show into a moved appointment you can refill.
BookingPhones Tied Up with Scheduling
Patients book, confirm and reschedule online or by text, so your front desk takes fewer calls.
TextingPatients Overdue for Checkups
Recall reminders go out when a patient is due, without anyone keeping a list.
Workflows & AutomationsToo Few Reviews
A review request after each visit builds the Google rating new patients check before they book.
Reputation ManagementHow It Runs
A Typical Client Journey in CEAREM
Every step below runs automatically once your account is set up.
- Patient books online or by textThey pick a time that suits them and get a confirmation straight away.
- RemindersTwo days before and the morning of, each with a link to reschedule.
- VisitRecorded on the patient’s timeline.
- Review requestSent after the visit, with one gentle reminder.
- Cosmetic rebookingTimed to when their next treatment is due.
- Recall reminderWhen their next checkup is due, with a link to book.
Features You’ll Use Most
- BookingOnline booking with confirmations and reminders that cut no-shows.
- TextingTwo-way texts from your business number, in a shared inbox.
- Workflows & AutomationsVisual workflows that follow up, remind and update records for you.
- Reputation ManagementAsk for reviews automatically and reply to them from one place.
- AIAI that answers chats and calls, books appointments and writes content.
- EmailCampaigns, automated sequences and two-way email in one place.
What We Set Up for Your Practice
Booking Pages by Visit Type
Separate booking pages for new patients, follow-ups and cosmetic treatments, each with its own length.
Reminders That Cut No-Shows
Confirmations at booking and reminders before each visit, each with a reschedule link.
Recall Reminders
Reminders for checkups at the interval your providers choose.
Medical and Cosmetic Messages Kept Apart
Medical patients get appointment messages only. Cosmetic offers go only to patients who opted in.
Review Requests
Sent after visits to build the Google rating new patients check first.
A Shared Front-Desk Inbox
Texts, chats and emails in one place, so anyone on the team can answer.
Questions
Is CEAREM HIPAA compliant?
It can be, with the HIPAA Mode add-on for $99/month. We switch on the platform’s HIPAA mode for your account and sign a Business Associate Agreement (BAA) with your practice. Compliance also depends on how your team uses it, so we set up your messages and forms with you. What the HIPAA add-on includes.
Will it replace my EMR?
No. CEAREM doesn’t do charting. It handles booking pages, reminders, texting, follow-up and reviews alongside your clinical system.
Can medical and cosmetic patients get different messages?
Yes. Patients are tagged by type, so each group only gets the messages meant for them.
Bring Us Your Leads. We’ll Handle the Follow-Up.
A short call with the person who would build your account. No obligation, no sales script. You’ll leave knowing what we’d set up, what it costs and how long it takes.