A CRM for Home Service Businesses That Can’t Always Pick Up
You’re on a job when the phone rings. CEAREM texts back every missed call, books the work, sends the invoice by text and asks for the review, so new customers don’t go to whoever answered first.
Where Service Businesses Usually Lose Jobs
Missed Calls Go to Competitors
When you can’t answer, the caller tries the next number on Google. Missed-call text-back replies in seconds and keeps the job yours.
TextingQuotes Nobody Follows Up
Every quote sits in a pipeline, and automatic reminders chase the ones that went quiet.
Workflows & AutomationsWaiting Weeks to Get Paid
Send the invoice by text before you leave, and let reminders chase late payments for you.
Payments & InvoicingGreat Work, Few Reviews
A review request goes out when the job is done, while the customer is still happy.
Reputation ManagementHow It Runs
A Typical Client Journey in CEAREM
Every step below runs automatically once your account is set up.
- Missed call while you’re on a jobCEAREM texts the caller straight away.
- They describe the problem by textPhotos arrive in the same conversation.
- You send a quoteIt sits in your pipeline with a follow-up reminder.
- They book a timeConfirmations and reminders go out automatically.
- Job done, invoice sent by textThey pay by card from their phone.
- Review requestSent the same day, with one gentle reminder.
Features You’ll Use Most
- TextingTwo-way texts from your business number, in a shared inbox.
- Phone SystemBusiness numbers, call forwarding, recordings and call tracking.
- BookingOnline booking with confirmations and reminders that cut no-shows.
- Payments & InvoicingInvoices, text-to-pay links, deposits and subscriptions, tied to each customer.
- Reputation ManagementAsk for reviews automatically and reply to them from one place.
- Mobile AppYour inbox, calendar and pipeline on iPhone and Android.
Who It’s For
Plumbing
Missed-call text-back for when you’re under a sink, plus invoices and review requests by text.
Repairs
Track every job from quote to payment, text customers updates and ask for a review when it’s done.
Car Detailing
Online booking with deposits, reminders before each appointment and easy rebooking for regulars.
Questions
Can I run it from my phone?
Yes. The mobile app on the Scale plan lets you reply, call, book and invoice from the job. On other plans CEAREM works in your phone’s web browser.
Do my customers need to download anything?
No. They get normal text messages and pay through a secure link.
Bring Us Your Leads. We’ll Handle the Follow-Up.
A short call with the person who would build your account. No obligation, no sales script. You’ll leave knowing what we’d set up, what it costs and how long it takes.